(Remote) Front Desk Receptionist

Village Home Group · 📍 Gianyar · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 7.000.000 per month
Village Home Group is looking for a dedicated Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. This is a remote position, allowing you to work from the comfort of your home while contributing to our hospitality services.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist them with check-in/check-out procedures.,Answer guest inquiries and provide information about our services and facilities.,Maintain accurate and up-to-date guest records and reservations.,Handle guest complaints and resolve issues promptly and professionally.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Assist with administrative tasks such as data entry, filing, and record-keeping.,Promote our hotel's amenities and services to guests and ensure their satisfaction.,Maintain a clean and organized front desk area.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management software and systems.,Ability to work independently and as part of a team.,Flexibility to work varying hours, including weekends and holidays.

🛠️ Keahlian

Customer serviceProblem-solvingAttention to detailTime managementBasic computer skills
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