Customer Service Representative - Bali, Indonesia

Join our dynamic team as a Customer Service Representative in the heart of Bali! This role offers the flexibility of part-time or full-time work, allowing you to balance professional growth with the vibrant lifestyle of one of the world’s most sought-after destinations.

At Private Advertiser, we are committed to delivering exceptional customer service and building lasting relationships with our clients. Our team is a diverse group of professionals who thrive on the unique challenges and opportunities that Bali offers. As a Customer Service Representative, you will be the first point of contact for our clients, ensuring their needs are met with prompt and professional assistance.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by answering inquiries, resolving issues, and ensuring customer satisfaction.
• Handle customer complaints and escalate them to the appropriate team when necessary.
• Assist in the management of our customer database using CRM software like Salesforce or HubSpot.
• Collaborate with other departments to ensure seamless communication and coordination.
• Stay updated with industry trends and best practices in customer service.
• Participate in training and development programs to enhance your skills and knowledge.
• Contribute to the team's goals by setting and achieving performance targets.
• Promote our products and services to new and existing customers.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in customer service or a related field.
• Proven ability to handle customer inquiries and complaints professionally.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Strong organizational and time management skills.
• Familiarity with CRM software like Salesforce or HubSpot is a plus.
• Ability to work well under pressure and meet tight deadlines.
• Customer-focused mindset with a passion for delivering exceptional service.
• Valid ID and work permit for Bali, Indonesia.

🛠️ Keahlian

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