Order Management Senior Executive

Join Michael Page as an Order Management Senior Executive in Canggu and take the lead in driving seamless order fulfillment and operational excellence across multiple sales channels. This role is pivotal in ensuring order book accuracy, optimizing processes, and delivering exceptional customer service. With a dynamic team and a commitment to continuous improvement, you'll have the opportunity to grow and develop your skills in a fast-paced environment.

As an Order Management Senior Executive, you will be responsible for managing the end-to-end order process, from initial order entry to final delivery. You will work closely with cross-functional teams to ensure that orders are processed accurately and efficiently, and that customer expectations are met. With your expertise in order management systems and a keen eye for detail, you will play a crucial role in maintaining the highest standards of operational excellence.

📋 Tanggung Jawab Pekerjaan

• Manage the end-to-end order process, ensuring accuracy and efficiency in order fulfillment.
• Collaborate with cross-functional teams to optimize order management processes.
• Monitor and analyze order data to identify trends and opportunities for improvement.
• Ensure compliance with company policies and procedures related to order management.
• Provide training and support to junior order management staff.
• Work closely with customers to resolve order-related issues and ensure customer satisfaction.
• Stay up-to-date with industry best practices and emerging technologies in order management.
• Contribute to the development and implementation of new order management initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• 5-7 years of experience in order management or a related role.
• Proficient in using order management systems such as SAP, Oracle, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with e-commerce platforms and sales channels is a plus.
• Certification in order management or a related field is a plus.

🛠️ Keahlian

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